eBay Suffers Global Outage as Hacktivist Group Claims Responsibility

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4.28.2026

Quick Facts

eBay faced global outages starting Sunday affecting search, checkout processes, and API functions that power third-party seller tools
Over 1,300 outage reports were logged at peak, with hacktivist group 313 Team claiming responsibility for a DDoS attack
eBay will protect sellers from negative feedback and defects resulting from the technical issues

eBay scrambled to fix widespread outages that began late Sunday and extended into Monday, disrupting critical marketplace functions for millions of users globally.

The outages crippled essential features including search functions, listings, and checkout processes. eBay’s API infrastructure was particularly hard hit, leaving third-party tools used by sellers to manage inventory and orders either unresponsive or completely down for more than four hours.

According to Downdetector, outage complaints spiked around 3:30 PM ET on Sunday, with over 1,300 reports logged by 10:30 PM ET. StatusGator recorded 2,739 user-submitted reports in the 24-hour period, with disruptions reported from the UK, Canada, and Australia.

“I can’t even search for anything or complete a purchase,” one frustrated user posted on social media. Another seller wrote: “It’s been nearly 6 hours since the API went down, and we have no word from support.”

Hacktivist group 313 Team claimed responsibility for a DDoS attack causing the disruptions, though eBay has not confirmed these claims. The company acknowledged that “some customers have been experiencing intermittent technical issues since Sunday afternoon on parts of the eBay platform.”

The timing proved particularly damaging, hitting during peak weekend shopping hours when auction activity typically surges. The outages affected a marketplace that averaged $32.6 million in daily revenue and $230.4 million in gross merchandise volume in its most recent quarter.

For sellers who depend on eBay as their primary income source, the extended downtime translated directly into lost sales and operational disruptions. Many rely on API-dependent systems for managing their businesses, making the infrastructure failure especially costly.

eBay announced it would protect sellers from negative or neutral feedback and defects resulting from the technical issues. Auction sellers may cancel orders that ended after April 26, 12:01 PM PT if they felt the auction was negatively impacted. The company will also refund associated selling and advertising fees.

The outage comes just two days before eBay reports Q1 2026 earnings on April 29, adding pressure on the company to provide detailed explanations to investors about the disruption’s impact and prevention measures.